In case you need any further information feel free e-mail our Customer Service team at: [email protected] or call at: TEL +30 28310 74424
Best Cars Rental offers, through its website, a secure online booking system. When you submit your request, our reservation department will perform a final availability check and reply back within a few hours with details on how to proceed with the payment through your credit card via our secure payment platfrom.
For credit card payments Best Cars Rental is working with one of the most established banks of Greece EUROBANK (www.eurobank.gr). All credit card payments are processed through VISA verified Secure Socket Layer ("SSL"). SSL encrypts your personal information and passwords. Your credit card details will not be stored and are available only to you and the credit card providers.
After the availability confirmation the client is obligated to deposit 10% of the agreed price in advance.
The remaining rental fee must be paid upon car pick up.
No Credit Card is required.
We do offer:
**NO CREDIT CARD REQUIRED**
Customers are free to choose the pick up and drop off point (Airport, Hotel, City or Village).
Best Cars Rental offers free of charge vehicle pick up and drop off at Chania Airport/ Port, Heraklion Airport/ Port, Rethymno Port and all central locations within Crete.
Vehicle delivery/ collection far from city limits is customized upon request and in some cases extra charges may apply.
Up to 2 additional drivers can be added free of charge.
In case you face an unfortunate incident with the car, you should immediately contact us at +302831074424 or +306944823838 (available 24/7).
There is a 60-minute grace period. After the grace period has expired, charges may apply.
Off road driving is not allowed.
The vehicle must not be operated on any unauthorized roads (ie. Balos).
During the booking process, we ask you to provide us with the full flight details for your arrival flight. (i.e. flight number, etc.)
If the correct flight details have been provided to our reservations department, our representative will track your flight and will be waiting for you in case of a late or early arrival.
For any last-minute flight change, you should inform us immediately.
After office hours (22h00-08h00), there is an extra delivery fee of 25€.
No, you are not allowed to remove any of the seats or the load cover of your rental car.